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Terms & Conditions

Please read these terms carefully before placing an order.

Use of Website
When using this website and placing orders, you agree to make only valid and lawful purchases.
  • Do not place false or fraudulent orders.
  • Provide accurate email, address and contact details.
  • Incomplete information may prevent order processing.
Contract
After placing an order, you will receive an Order Confirmation and Shipping Confirmation via email or message.
Product Availability
  • All orders are subject to stock availability.
  • Substitute products may be offered if unavailable.
  • Full refund issued if substitute not accepted.
Delivery
  • Delivery within estimated timeframe (max 30 days).
  • Delays may occur due to unforeseen circumstances.
  • Delivery completed upon receipt at your address.
Price & Payment
  • Prices exclude delivery charges.
  • Pricing errors will be corrected or refunded.
  • Prices may change without notice.
Returns & Refunds
  • Return within 15 days (outside sale).
  • Items must be unused with original tags.
  • Hygiene & sale items are non-returnable.
  • ₹100 reverse pickup fee applicable.
  • Refund issued to wallet/gift card.
Support
For any questions contact support@thetoortle.com
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